--- title: "How to Manage Enrolled Students: Update Student Information, USI and Student's Email Address" description: Moving on from inviting students and how to verify registrations and resend invites, this article shows you how to find student's username and password and update a student's personal information (surname, given name, Date of Birth, and Email) on Portal. --- [Skip to content](https://trainerportal.ivet.edu.au/en/how-to-manage-enrolled-students-update-student-information-usi-find-resend-student-login-details#main-content) English Show submenu for translations ![Ivet-Logo\_1.png\]](https://trainerportal.ivet.edu.au/hs-fs/hubfs/Ivet-Logo_1.png?height=45&name=Ivet-Logo_1.png) Open main navigation Close main navigation - English Show submenu for translations - [Go to ivet.edu.au](https://ivet.edu.au/) [Go to ivet.edu.au](https://ivet.edu.au/) IVET Knowledge Base: Your Go-To Resource for information about IVET & Portal Support - There are no suggestions because the search field is empty. 1. [Trainer and VET Coordinator Portal Knowledge Base](https://trainerportal.ivet.edu.au/en?hsLang=en) 2. [Managing Your Class](https://trainerportal.ivet.edu.au/en/managing-your-class?hsLang=en) 3. [Student Enrolment](https://trainerportal.ivet.edu.au/en/managing-your-class?hsLang=en#student-enrolment) # How to Manage Enrolled Students: Update Student Information, USI and Student's Email Address ## This article shows you how to update Student's personal information (surname, given name, Date of Birth, USI number and Email) You can click on the link to go directly to the section you wish to view: **[1. How to update the USI number for an enrolled Student?](https://trainerportal.ivet.edu.au/en/how-to-manage-enrolled-students-update-student-information-usi-find-resend-student-login-details#update_USI_for_an_enrolled_student)** **[2. How to update the enrolled Student's email address?](https://trainerportal.ivet.edu.au/en/how-to-manage-enrolled-students-update-student-information-usi-find-resend-student-login-details#update_enrolled_student_email_address)**   **1. How to update the USI number for an enrolled Student?** If a Student's status is "Enrolled," you can click the yellow alert icon in the USI number column. ![Test 143](https://trainerportal.ivet.edu.au/hs-fs/hubfs/Test%20143.png?width=670&height=277&name=Test%20143.png) You can edit the **Full name** (First name, Middle name, and Last name), **DOB**, and **USI number** from here. Once the edits are complete, simply click **Update**. **![Test 144](https://trainerportal.ivet.edu.au/hs-fs/hubfs/Test%20144.png?width=670&height=287&name=Test%20144.png)** **2. How to update the enrolled Student's email address?** To update the email address for enrolled Students, please use one of the following methods, as direct changes are not possible in the Trainer Dashboard. **Method 1:** Contact the SRO for assistance. **Method 2:** Email the IVET Admin team (admin@ivet.edu.au) with the following information: *Subject:* \[Student Full name\] - Amend student details *Body:* - First name: \[First Name\] - Last name: \[Last Name\] - Incorrect email: \[Incorrect Email\] - Correct email: \[Correct Email\] - Vettrak Participant ID: \[Participant ID\] - Enrolment ID: \[Enrolment ID\] **Note:** The **Vettrak Participant ID** and **Enrolment ID** can be found by clicking the "**Invite Student**" button.   ![Picture29-Nov-20-2025-02-56-14-3622-AM](https://trainerportal.ivet.edu.au/hs-fs/hubfs/Picture29-Nov-20-2025-02-56-14-3622-AM.png?width=670&height=347&name=Picture29-Nov-20-2025-02-56-14-3622-AM.png) ![Picture30-Nov-20-2025-02-56-14-4932-AM](https://trainerportal.ivet.edu.au/hs-fs/hubfs/Picture30-Nov-20-2025-02-56-14-4932-AM.png?width=670&height=346&name=Picture30-Nov-20-2025-02-56-14-4932-AM.png) (1) Vettrak Participant ID (2) Enrolment ID - [Login & Navigation](https://trainerportal.ivet.edu.au/en/login-navigation?hsLang=en#main-content) - [Login & Navigation (as Trainer)](https://trainerportal.ivet.edu.au/en/login-navigation?hsLang=en#login-navigation-as-trainer) - [Login (as Both Coordinator & Trainer)](https://trainerportal.ivet.edu.au/en/login-navigation?hsLang=en#login-as-both-coordinator-trainer) - [Managing Your Class](https://trainerportal.ivet.edu.au/en/managing-your-class?hsLang=en#main-content) - [Creating Classes](https://trainerportal.ivet.edu.au/en/managing-your-class?hsLang=en#creating-classes) - [Naming Your Class](https://trainerportal.ivet.edu.au/en/managing-your-class?hsLang=en#naming-your-class) - [Student Enrolment](https://trainerportal.ivet.edu.au/en/managing-your-class?hsLang=en#student-enrolment) - [Learner Support](https://trainerportal.ivet.edu.au/en/managing-your-class?hsLang=en#learner-support) - [Student Progress](https://trainerportal.ivet.edu.au/en/managing-your-class?hsLang=en#student-progress) - [Course Resources](https://trainerportal.ivet.edu.au/en/course-resources?hsLang=en) - [Delivering Your Courses](https://trainerportal.ivet.edu.au/en/delivering-your-courses?hsLang=en#main-content) - [Activating Units](https://trainerportal.ivet.edu.au/en/delivering-your-courses?hsLang=en#activating-units) - [Delivering Unit Resources](https://trainerportal.ivet.edu.au/en/delivering-your-courses?hsLang=en#delivering-unit-resources) - [Assessments](https://trainerportal.ivet.edu.au/en/delivering-your-courses?hsLang=en#assessments) - [Observations](https://trainerportal.ivet.edu.au/en/delivering-your-courses?hsLang=en#observations) - [Trainer Credentials](https://trainerportal.ivet.edu.au/en/trainer-credentials?hsLang=en#main-content) - [Completing Your Trainer Form](https://trainerportal.ivet.edu.au/en/trainer-credentials?hsLang=en#completing-your-trainer-form) - [Coordinator Overview](https://trainerportal.ivet.edu.au/en/coordinator-overview?hsLang=en#main-content) - [Dashboard Overview](https://trainerportal.ivet.edu.au/en/coordinator-overview?hsLang=en#dashboard-overview) - [Class Dashboard](https://trainerportal.ivet.edu.au/en/coordinator-overview?hsLang=en#class-dashboard) - [Account & Support Settings](https://trainerportal.ivet.edu.au/en/account-support-settings?hsLang=en#main-content) - [Account Settings](https://trainerportal.ivet.edu.au/en/account-support-settings?hsLang=en#account-settings) - [Support Pages](https://trainerportal.ivet.edu.au/en/account-support-settings?hsLang=en#support-pages) - [Engagements](https://trainerportal.ivet.edu.au/en/account-support-settings?hsLang=en#engagements) - [Support](https://trainerportal.ivet.edu.au/en/support?hsLang=en) [![Chill listening crop-3](https://trainerportal.ivet.edu.au/hs-fs/hubfs/Ivet-Logo_3.png?width=30&height=23&name=Ivet-Logo_3.png "Chill listening crop-3")](https://www.ivetinstitute.com.au) RTO: 40548 Copyright © 2026, IVET Group